How much is the delivery going to cost me?
Right now, it’s free to England and Wales on all orders over £500
When do you dispatch my order?
We dispatch all orders the next working morning at 7.00am, we have what we call a one-day dispatch.
This would cover things like taps and wastes or maybe a shower head. We use royal mail 48 which takes approx. 2-3 days, we ship out over 1000 products a week with them and we trust them because they have been doing this for over 500 years. If you need your small item quicker, we always have the 24-hour service for an additional charge.
Say a shower valve box or a back to wall toilet. We trust Parcel-force with this service, its fully track able UK market leaders with 54 depots across the country and packages are delivered within 48 hours with 93.7% of orders within 24 hours
This would be items like a bath, popular on our site or bathroom furniture or fragile glass. Our large items come on a pallet and it’s a kerbside delivery, they are not insured to enter property. The next morning our logistics partners will call you and email you asking for a specific day that you will be home to accept the delivery. Request a call on hour before if that would help. They will not just deliver a large item without being in contact with you first. Large item delivery are 3-4 days delivery times